Effective Date: 05/19/2021
Last Updated: 06/03/2024
SummitOps ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and communications.
1. Information We Collect
We collect the following types of information:
A. Information You Provide to Us
- Name, email address, phone number, company details, and other information you provide via forms (e.g., contact forms, consultation requests).
- Any content submitted through our services or communication channels.
B. Information We Collect Automatically
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on pages, and navigation patterns collected via cookies and tracking technologies.
- Cookies: For more information, see our Cookie Policy.
C. Information From Third Parties
Information provided by third-party analytics tools like Google Analytics (aggregated and anonymized).
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To deliver and manage our consulting services.
- Communication: To respond to inquiries, schedule consultations, and provide updates.
- Improvement: To analyze website usage and improve our offerings.
- Marketing: To send promotional materials (if consent is provided).
- Compliance: To meet legal, regulatory, and security requirements.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information in the following cases:
- Service Providers: With trusted vendors and partners who assist us in operating our website and services.
- Legal Obligations: When required by law, such as complying with a subpoena or legal request.
- Business Transfers: In connection with a merger, sale, or reorganization.
4. Your Rights
Depending on your location, you may have the following rights under applicable privacy laws:
A. General Rights
- Access: Request access to the data we hold about you.
- Correction: Request correction of inaccuracies in your data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of data processing.
- Portability: Receive your personal data in a structured, machine-readable format.
B. GDPR Rights (for EU Residents)
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
C. CCPA Rights (for California Residents)
- Request disclosure of the categories and specific pieces of personal data we collect.
- Opt-out of the sale of personal data (note: we do not sell personal data).
To exercise your rights, contact us at info@summitops.com.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve user experience.
- Analyze website performance.
For detailed information, visit our Cookie Policy.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you access our services outside of [your jurisdiction], your data may be transferred to and processed in countries where privacy laws may differ from your local laws. By using our services, you consent to such transfers.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
SummitOps
Email: info@summitops.com